Are you a blogger? Are you thinking about registering a domain with Google?
Then yo need to be prepared to be surprised with the technical issue that I will describe in this post.
Then yo need to be prepared to be surprised with the technical issue that I will describe in this post.
The other day, I have registered a domain name for my blog www.thevirtualtravelers.com after proceeding with the payment I got an email instructing me to click on a link to setup my domain.
One click and I was there, entering a username and password only to receive an the following error message:
"Server error We are unable to process your request at this time, please try again later."
I came later to try again but with no luck!! I slept on it for a night but still getting the same error message every time I do the instructions.
I Googled the error to find out that many customers were complaining about the issue and some of them has been complaining on Google forum for 8 months! Still to-date, there is no reply on that post. "I am planning to post a link to this post when I am done"
On another post I found out the below
"Hi everyone, sorry I haven't posted about this but I figured out the problem.
You have to follow the link you got in your Google Apps e-mail (or the one below replaced with your website where it says YOURWEBSITE.com
Then you want to press the ‘Cant access your account?’ link, and then ‘reset the administrator password’ link on the next page.
From there, it’ll send a link to your e-mail, and you should be fine with the rest.
Let me know if you've fixed it.
Kind Regards,
Ben."
Of course another user "Top Contributor" had to point out the name of the administrator account which was "bloggeradmin"
I walked through the password reset procedure and I was able to finally login to my control panel. Of course the first thing I did was to change the username.
While I am inside the "Users" section of the cpanel I got this notification:
You have reached the 1 user limit for this organization. To add more users, please purchase Google Apps for Business.
No wonder I was not able to create a new user with the instructions provided by the email received after the payment!
This problem didn't appear until Google decided to stop the Google Apps for Free and since that date everyone who try to buy a domain name from Google through Blogger.com will be facing this issue.
Google needs to address this issue ASAP. The solution shouldn't be that complicated after all! Right?
Updates 22-6-2013: I guess I was the last person to buy a domain from withing blogger.com because I logged in today to buy another domain only to find out that this feature is not there anymore.
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